Refund policy

Check the product page before purchasing

Change-of-mind returns are accepted only when the product page expressly states that the item is eligible. Items marked final sale or non-returnable are not eligible. Contact support@latestloot.com before ordering if eligibility is unclear. This does not limit rights for items that arrive damaged, incorrect, missing, or materially not as described, or rights that cannot be waived under applicable law.

To request an eligible return, email support@latestloot.com with your order number, the item name, and the reason for the request. Do not send an item back until LatestLoot provides authorization and the correct return address. Items sent without authorization or to the wrong address may not be accepted. When a return is approved, follow the instructions provided and retain the carrier receipt or tracking information.

Damaged, incorrect, missing, or materially different items

If an item arrives damaged, is incorrect, is missing from the shipment, or materially differs from its description, email support@latestloot.com promptly with your order number and a clear description of the issue. Include photos of the item, shipping label, and packaging when relevant. LatestLoot will review the order and explain the available next step, which may include replacement, return instructions, or another remedy as applicable.

Cancellations and address changes

Fulfillment can begin soon after an order is placed. Contact support@latestloot.com as quickly as possible to request a cancellation or address correction. LatestLoot will check the fulfillment status, but cannot guarantee a change once the order has entered processing or shipped. If a shipment is delayed beyond a promised dispatch time, LatestLoot will provide the notices and options required by applicable law.

Refund timing

When a refund is approved, it is issued to the original payment method. Financial institutions may require additional time to post the credit after LatestLoot submits it. Original or return shipping charges are handled according to the product-specific terms and the reason for the return. Applicable consumer rights are not limited by this policy.